Privacy & Terms

Last updated: January 2025

INTRODUCTION

Welcome to Unbet, a mobile application designed to support individuals in their journey toward addiction recovery. At Unbet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application and related services.

By using Unbet, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our application.

INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following types of personal information:

  • Account information (username, email address, password)
  • Profile information (age, gender, recovery goals, preferences)
  • Progress tracking data (sobriety milestones, check-ins, journal entries)
  • Communication data (messages with support groups, counselor interactions)
  • Device information (device type, operating system, unique device identifiers)

2.2 Usage Data

We automatically collect information about how you use our app:

  • App usage patterns and frequency
  • Features accessed and time spent in app
  • Crash reports and performance data
  • Location data (only if explicitly permitted for meeting finder features)

2.3 Health and Recovery Data

With your explicit consent, we may collect:

  • Recovery progress information
  • Mood tracking data
  • Trigger identification information
  • Relapse prevention strategies
  • Anonymous survey responses for research purposes

HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and maintain our recovery support services
  • Personalize your recovery experience and recommendations
  • Track your progress and provide motivational content
  • Connect you with appropriate support resources
  • Improve our app functionality and user experience
  • Communicate important updates and recovery tips
  • Conduct research to improve addiction recovery methods (anonymized data only)
  • Ensure app security and prevent misuse

DATA STORAGE AND SECURITY

4.1 Data Storage

  • Your data is stored on secure, encrypted servers located in the United States
  • We use industry-standard encryption both in transit and at rest
  • Sensitive health information is stored separately with additional security measures
  • Data backups are performed regularly and stored securely

4.2 Security Measures

  • Multi-factor authentication for account access
  • Regular security audits and vulnerability assessments
  • Employee access controls and confidentiality agreements
  • Secure data transmission using SSL/TLS encryption
  • Regular software updates and security patches

4.3 Data Retention

  • Account data is retained while your account is active
  • Recovery progress data is retained for 7 years to support long-term recovery tracking
  • Communication data is retained for 2 years
  • Anonymized research data may be retained indefinitely
  • You may request data deletion at any time (subject to legal requirements)

THIRD-PARTY SERVICES

5.1 Service Providers

We work with trusted third-party service providers who may have access to your information:

  • Cloud hosting services (Amazon Web Services)
  • Analytics providers (Google Analytics for Firebase)
  • Customer support platforms (Zendesk)
  • Payment processors (Stripe) for premium features
  • Push notification services (Firebase Cloud Messaging)

5.2 Healthcare Partners

With your explicit consent, we may share relevant information with:

  • Licensed addiction counselors and therapists
  • Healthcare providers involved in your recovery
  • Emergency contacts in crisis situations
  • Insurance providers (only with explicit authorization)

5.3 Research Partners

We may share anonymized, aggregated data with:

  • Academic research institutions studying addiction recovery
  • Public health organizations
  • Non-profit addiction recovery organizations
  • Government health agencies (for public health research only)

5.4 Third-Party Commitments

All third-party partners are required to:

  • Maintain strict confidentiality agreements
  • Implement appropriate security measures
  • Use data only for specified purposes
  • Comply with applicable privacy laws
  • Notify us immediately of any data breaches

USER RIGHTS AND CHOICES

6.1 Access and Control

You have the right to:

  • Access your personal information stored in our systems
  • Update or correct inaccurate information
  • Download a copy of your data
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Withdraw consent for data processing

6.2 Privacy Settings

You can control:

  • Profile visibility to other users
  • Data sharing with healthcare providers
  • Location tracking permissions
  • Push notification preferences
  • Research participation consent
  • Third-party data sharing preferences

6.3 Communication Preferences

You may choose to:

  • Receive recovery tips and motivational messages
  • Get reminders for check-ins and milestones
  • Participate in community discussions
  • Receive updates about new features
  • Get emergency support notifications

CHILDREN'S PRIVACY

Unbet is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.

INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, please note that your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy in the app
  • Sending an email notification
  • Displaying a prominent notice in the app
  • Requiring acknowledgment of changes for continued use

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@unbet.app
Phone: 1-800-UNBET-HELP
Address: Unbet Privacy Team, 123 Recovery Lane, Suite 100, Wellness City, CA 90210

For urgent matters related to your recovery or safety, please contact:

  • National Suicide Prevention Lifeline: 988
  • SAMHSA National Helpline: 1-800-662-4357
  • Emergency Services: 911

LEGAL BASIS FOR PROCESSING

We process your personal information based on:

  • Your consent for specific data uses
  • Contractual necessity to provide our services
  • Legitimate interests in improving addiction recovery support
  • Legal obligations under healthcare and privacy laws
  • Vital interests in emergency situations

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

This Privacy Policy is effective as of the date listed above and governs our collection, use, and disclosure of your information when using the Unbet mobile application.

TERMS OF SERVICE

Effective Date: January 2025

Welcome to Unbet. These Terms of Service ("Terms") govern your use of the Unbet mobile application (the "App") and related services (collectively, the "Services") provided by Unbet, Inc. ("Unbet," "we," "us," or "our"). By downloading, installing, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. ACCEPTANCE OF TERMS

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. We reserve the right to update these Terms at any time. Your continued use of the Services after any modifications indicates your acceptance of the updated Terms.

1.1 Eligibility

  • You must be at least 18 years old to use our Services
  • You must have the legal capacity to enter into a binding agreement
  • You must not be prohibited from using the Services under applicable laws
  • You must provide accurate and complete registration information

1.2 Account Registration

  • You must create an account to access certain features
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized account use

2. USE OF SERVICES

2.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Download and install the App on your personal mobile device
  • Access and use the Services for your personal, non-commercial use
  • Access content and features available through the Services

2.2 License Restrictions

You agree not to:

  • Modify, adapt, translate, or create derivative works of the Services
  • Reverse engineer, disassemble, or decompile the Services
  • Remove any proprietary notices or labels from the Services
  • Use the Services for any illegal or unauthorized purpose
  • Share your account with others or use another person's account
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any portion of the Services
  • Use automated systems or software to extract data from the Services

2.3 User Content

You retain ownership of content you submit, post, or display through the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content in connection with operating and improving the Services.

You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not infringe any third-party rights
  • Your User Content complies with these Terms and applicable laws

3. HEALTH AND MEDICAL DISCLAIMER

3.1 Not Medical Advice

THE SERVICES ARE NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or addiction recovery.

3.2 No Doctor-Patient Relationship

Use of the Services does not create a doctor-patient relationship between you and Unbet or any healthcare providers accessible through the Services. The Services are designed to support, not replace, the relationship between you and your healthcare providers.

3.3 Emergency Situations

THE SERVICES ARE NOT INTENDED FOR USE IN EMERGENCY SITUATIONS. If you are experiencing a medical emergency or crisis:

  • Call 911 or your local emergency services immediately
  • Contact the National Suicide Prevention Lifeline at 988
  • Contact SAMHSA's National Helpline at 1-800-662-4357
  • Seek immediate medical attention at the nearest emergency room

4. PRIVACY AND DATA SECURITY

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs you of our data collection, use, and protection practices.

4.1 Data Accuracy

You are responsible for ensuring that all information you provide is accurate, current, and complete. Inaccurate information may result in inability to access certain features or termination of your account.

4.2 Security

While we implement security measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge and accept this risk.

5. SUBSCRIPTION AND PAYMENT TERMS

5.1 Free and Premium Services

  • We offer both free and subscription-based premium services
  • Premium features require a paid subscription
  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law

5.2 Auto-Renewal

Premium subscriptions automatically renew unless you cancel before the renewal date. You can manage your subscription through your app store account settings.

5.3 Price Changes

We reserve the right to adjust subscription prices. We will provide advance notice of any price changes, and the new prices will apply to your next renewal period.

5.4 Free Trials

We may offer free trials for premium services. At the end of the trial period, you will be automatically charged unless you cancel before the trial ends.

6. INTELLECTUAL PROPERTY

6.1 Ownership

The Services, including all content, features, and functionality, are owned by Unbet and are protected by copyright, trademark, and other intellectual property laws.

6.2 Trademarks

Unbet and related logos are trademarks of Unbet, Inc. You may not use our trademarks without our prior written permission.

6.3 Feedback

If you provide feedback or suggestions about the Services, we may use this information without obligation to you.

7. THIRD-PARTY SERVICES

7.1 Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these third-party services.

7.2 Third-Party Providers

We may use third-party service providers to facilitate our Services. These providers have access to your information only to perform tasks on our behalf and are obligated to protect your information.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

8.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE SERVICE

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNBET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or use
  • Personal injury or property damage
  • Any damages arising from your use of the Services
  • Any damages related to your reliance on information obtained through the Services

8.3 Indemnification

You agree to indemnify and hold harmless Unbet and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

9. TERMINATION

9.1 Termination by You

You may terminate your account at any time by:

  • Deleting your account through the App settings
  • Contacting our support team
  • Uninstalling the App from your device

9.2 Termination by Us

We may suspend or terminate your access to the Services at any time for any reason, including:

  • Violation of these Terms
  • Suspected fraudulent or illegal activity
  • Extended periods of inactivity
  • Request by law enforcement

9.3 Effect of Termination

Upon termination:

  • Your right to use the Services will immediately cease
  • We may delete your account and associated data
  • You will not be entitled to any refunds for unused subscription periods
  • Provisions that should survive termination will remain in effect

10. DISPUTE RESOLUTION

10.1 Informal Resolution

Before filing a claim, you agree to try to resolve any disputes informally by contacting us at legal@unbet.app.

10.2 Binding Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall be conducted in California.

10.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTES SHALL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

10.4 Exceptions

You may bring claims in small claims court if they qualify. Either party may seek injunctive relief in court for infringement of intellectual property rights.

11. GENERAL PROVISIONS

11.1 Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

11.2 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Unbet regarding the Services.

11.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

11.4 Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

11.5 Assignment

We may assign or transfer these Terms. You may not assign or transfer these Terms without our written consent.

11.6 Notice

We may provide notices to you via email, in-app notifications, or by posting on the Services.

12. SPECIFIC PROVISIONS FOR APP STORES

12.1 Apple App Store

If you download the App from the Apple App Store:

  • These Terms are between you and Unbet only, not Apple
  • Apple has no obligation to furnish maintenance or support for the App
  • Apple is not responsible for any product warranties
  • Apple is not responsible for addressing any claims relating to the App
  • Apple is a third-party beneficiary of these Terms with the right to enforce them

12.2 Google Play Store

If you download the App from Google Play, you agree to comply with Google Play's Terms of Service in addition to these Terms.

13. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Email: legal@unbet.app
Phone: 1-800-UNBET-HELP
Address: Unbet, Inc., 123 Recovery Lane, Suite 100, Wellness City, CA 90210

For support-related inquiries: support@unbet.app

For privacy-related inquiries: privacy@unbet.app

14. ACKNOWLEDGMENT

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.

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